Client Feedback Form: (this form will be received and reviewed by Loretta Foster, President only).
Completed By:
Firm/Company Name:
Email Address:
Were your calls answered promptly?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Was our operator friendly to you?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Were your calls returned promptly?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Employee name:
Leigh Ann
Jean
Sarai
Marcy
Amanda
Chris
Terry
Erica
Sandy
Teresa
Leah
Loretta
In General
Was employee friendly to you?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Was employee professional?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Was employee rude to you?
Yes
Sometimes
Always
No
Never
Most of the Time
Very Rude
Was employee respectful to you?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Did employee meet your needs?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Additional Information (about employee):
How did you discover our company?
Referral
Received Mail Out
Internet
Co - Worker
Word of Mouth
AR Legal Directory
NAPPS
ServeNow
Other
Were your documents served timely?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Do you receive Affidavits on time?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Will you use our services again?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Would you recommend our services?
Yes
Sometimes
Always
No
Never
Most of the Time
Absolutely
Do you receive our automated updates?
Yes
No
Do you like our automated updates?
Yes
Not Really
Love Them
No
Absolutely
I do not receive them
Do you check status on website?
Yes
No
Sometimes
A lot
Absolutely
Always
I depend on it
Do you like our website?
Yes
It is Assume
It is OK
I Love It
No
Do Not Use It
How could we serve you better?
Additional Information:
Date Completed: